Privacy Policy

Privacy Policy

Effective Date: 8th September, 2024

Galactic PR Enterprises (GPRE) ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose personal information that we collect from clients, users, and visitors of our website, and other digital platforms (the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

1.1. Personal Information

• Contact Information: Name, email address, phone number, mailing address, and company name.
• Professional Information: Job title, company details, and other professional background information.
• Financial Information: Payment details, billing address, and transaction history for services rendered.
• Communication Information: Records of communications with us, including inquiries, requests, or feedback.

1.2. Non-Personal Information

• Usage Data: Information on how you interact with our website, such as IP address, browser type, operating system, and pages viewed.
• Cookies: Small data files stored on your device that track how you use our site and improve your browsing experience.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1. Service Delivery

• To provide, maintain, and improve our services.
• To process transactions and manage accounts.
• To communicate with you about your account, inquiries, or any requests.

2.2. Marketing and Communications

• To send promotional materials, updates, and information about new services or offers.
• To personalize and tailor marketing communications based on your preferences.

2.3. Analytics and Improvements

• To monitor and analyse website traffic, user interactions, and usage trends.
• To improve our website's functionality and enhance the user experience.

2.4. Legal and Compliance

• To comply with legal requirements, enforce our Terms and Conditions, and prevent fraud or security threats.
• To protect the rights, property, and safety of GPRE, our clients, and others.

3. How We Share Your Information

We respect your privacy and will not share your personal information with third parties, except in the following cases:

3.1. Service Providers

We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, IT service providers, and marketing platforms. These third parties are contractually obligated to handle your data securely and confidentially.

3.2. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. You will be notified via email and/or prominent notice on our website if such a transfer affects your personal information.

4. Your Data Protection Rights

You have certain rights regarding the personal information we hold about you. Depending on your location and applicable laws, these may include:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You have the right to ask us to correct inaccurate or incomplete information.
• Right to Deletion: You can request the deletion of your personal information under certain circumstances.
• Right to Object: You can object to the processing of your data for marketing purposes.
• Right to Data Portability: You can request that we transfer your data to another service provider in a machine-readable format.
• Right to Withdraw Consent: If you've given consent to the use of your personal information, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@galactic-pr.com. We will respond to your request within 24 hours as required by applicable law.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law (such as for legal, accounting, or reporting purposes).

6. Data Security

We use commercially reasonable measures to protect the personal information we collect and maintain. This includes encryption, firewalls, secure servers, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

If you are accessing our Services from outside Kenya, please note that your data may be transferred to, stored, and processed in countries other than your own. By using our Services, you consent to the transfer of your data to Kenya and other jurisdictions where we or our service providers operate.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and improve your experience on our website. You can manage your cookie preferences through your browser settings, but disabling cookies may limit the functionality of the site.

9. Links to Other Websites

Our website may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit, as we are not responsible for their content or privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Effective Date" at the top. We encourage you to review this policy regularly to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@galactic-pr.com
Phone: +254798229300
Website: galactic-pr.com